1. Introduction

BinRx ("we," "us," or "our") operates the BinRx mobile trash can cleaning service and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you book a service, create an account, or contact us:

• Full name
• Email address
• Phone number
• Physical address (service location)
• Payment information (processed securely through Stripe; we do not store credit card numbers)
• Digital signatures on service agreements

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your service bookings
• Send booking confirmations, service reminders, and follow-up communications
• Process payments securely through our payment processor (Stripe)
• Manage your account and provide customer support
• Send promotional offers and seasonal campaigns (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations
• Maintain digital records of signed service agreements

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., Stripe for payment processing, cloud hosting providers)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure cloud storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Payment Information

All payment transactions are processed through Stripe, a PCI DSS Level 1 certified payment processor. We do not store, process, or have access to your full credit card numbers. Stripe's privacy policy governs the collection and use of your payment information. For more information, visit Stripe's Privacy Policy.

7. Digital Signatures

When you sign a service agreement electronically, we collect and store your digital signature, the date and time of signing, your IP address at the time of signing, and the content of the agreement you signed. This information is retained as a legally binding record of your consent to our service terms and is stored securely in compliance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA).

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: